Title: Developing and Delivering Business Presentations
Course: Question Banks

Q: Nestor's English is very good, but it's not his first language. He's working on a presentation to introduce a new executive fashion line for spring. He wants to talk about the uniqueness of some of the pieces in the line, so he uses an app to find synonyms for "unusual." The app gives him "memorable," "conspicuous," and "exceptional." Which word has the best connotation for his target audience?
- memorable
- conspicuous
- exceptional
A: exceptional

Q: Claire is creating her first presentation as a manager. Her boss warns her against making her presentation too "loud and busy." Claire's best response to her boss would be which of these?
- "I will keep it lean and tight, and I'll be sure to hand out the printed slides before I get started."
- "I want to be sure people find my presentation entertaining. Research shows that people remember more when they're having a good time."
- "I promise not to go over the top, but research shows that giving people information in a few different ways throughout the presentation is the most effective way to make it memorable."
A: "I promise not to go over the top, but research shows that giving people information in a few different ways throughout the presentation is the most effective way to make it memorable."

Q: Kevin and Gosia are collaborating on a presentation to regional managers about ensuring effective communication at all levels—especially including part-time store employees. They are pretty sure their recommendations will be met with enthusiasm, but they also need to establish their credibility since they're speaking to upper management. Which of these should they focus on?
- making sure their slides represent the brand and show them as team players
- having fun and engaging slides and providing stress balls and fidget spinners to keep people occupied and focused
- the objective of their presentation and the regional managers' desire to have their stores run smoothly
A: the objective of their presentation and the regional managers' desire to have their stores run smoothly

Q: Samira is hosting a day-long seminar for store managers from all over her region on the topic of Bringing Technology to the Sales Floor. As she's thinking about what would help to advance the seminar objectives and engage the audience with the seminar theme, she comes up with three possibilities. Which of these would be the strongest?
- a t-shirt with the company logo
- a packet of flower seeds with a printed sticker that says "Sprout into Technology!"
- a combination pen and tablet stylus
A: a combination pen and tablet stylus

Q: Luca is preparing a presentation on employment trends at his company over the last five years. He is struggling to find a clear and memorable way to show that seasonal temp workers have gotten steadily older and more experienced in that time period, which has had both positive and negative outcomes for the company. What's the best way for him to figure this out?
- find a Creative Commons licensed picture of an old person and add a text box of facts to it.
- steer clear of talking about age because it might offend some people and just discuss the problems on their own
- do some Googling to find infographics that represent age and choose one that will adapt well to his data in terms of both meaning and tone
A: do some Googling to find infographics that represent age and choose one that will adapt well to his data in terms of both meaning and tone

Q: Laura has to give a presentation to senior nursing staff at a nursing home. The topic of the presentation is new patient-care products Laura's company is introducing. She has the opportunity to talk with the Executive Director of the nursing home before she starts her presentation. Which set of questions is the MOST useful in helping Laura to make good decisions about her presentation?
- Are there any cliques or factions among the nurses I should be aware of? Whom should I get to volunteer for demonstrations? What other languages do the nurses speak?
- Do you have a whiteboard? How long have these nurses worked here? If I bring snacks, do they prefer healthy ones or indulgent treats?
- Are all of your senior nurses native English speakers? How comfortable would they be with an interactive presentation? Is there any terminology I should be aware of to avoid giving offense?
A: Are all of your senior nurses native English speakers? How comfortable would they be with an interactive presentation? Is there any terminology I should be aware of to avoid giving offense?

Q: Your first step in creating a new PowerPoint presentation is which of these?
- choose a file name for your presentation
- decide on a font family for your presentation
- go to the presentation gallery to choose a template
A: go to the presentation gallery to choose a template

Q: Which of these is NOT an advantage of using PowerPoint online?
- your file is saved automatically
- the online version has all the latest updates and features
- you can automatically share the file with a colleague
A: you can automatically share the file with a colleague

Q: Jeff's presentation is called "Successful Forecasting for 2019 and Beyond." Where should he type this title in order to have it format automatically as the presentation title?
- in a new text box that he creates by selecting Text Box from the Insert menu
- if he's in PowerPoint Online, he should click where it says Presentation at the top and type his title there
- in the title box where it says Click to Add Title
A: in the title box where it says Click to Add Title

Q: Which of these approaches is NOT a good way to add a new slide or a duplicate slide to your presentation?
- right-clicking the slide that precedes the new slide in the thumbnail pane
- clicking the Home tab and using the New Slide menu
- inserting a slide from a different presentation
A: inserting a slide from a different presentation

Q: There are three different ways to delete a slide from the ________.
- slide sorter view
- home menu
- thumbnail pane
A: thumbnail pane

Q: Riley's supervisor has decided he wants the recommendations to come last in Riley's presentation instead of at the beginning, so Riley now has to move some slides around. Which of these methods should he use?
- go to the Insert menu and put in custom slide numbers that reflect the new order
- copy and paste the slide content into the order he wants
- drag and drop the recommendation slides to the end of the presentation
A: drag and drop the recommendation slides to the end of the presentation

Q: Tonya's presentation has a slide that includes a large section of an Excel spreadsheet. To keep her on track while she's delivering the slides, she wants to add some bullet points to sum up the spreadsheet. How
- go to original Excel file, click on the Insert menu and choose Text Box
- go to the Drawing menu and choose a box shape
- click on the Insert menu and then choose Text Box
A: click on the Insert menu and then choose Text Box

Q: Samuel is about to work on a slide that will have a bar graph as its contents, so he chooses a Title Only slide from the New Slide menu. He has completed his bar graph, and now he's ready to give the slide a title. He needs to ________.
- add a text box to the bar graph
- put the title on the previous slide so it announces the bar graph
- just start typing in the title box
A: just start typing in the title box

Q: Emilia is creating a presentation to use in training new hires. She has just started working on a Title and Content slide that defines key terms used in their store. Suddenly, she gets a great idea to make it into a kind of quiz game with the terms in one text box and the definitions in another, so her trainees will have to work together to try to match each term with the right definition. In order to fit this idea into the slide she's already started, she should ________.
- find two squares next to each other in the Smart Art menu
- delete her text box and choose Columns from the Layout menu
- click on any corner of the existing text box to resize it to half the slide width. Then she can copy and paste a new one next to it
A: click on any corner of the existing text box to resize it to half the slide width. Then she can copy and paste a new one next to it

Q: Sana is preparing a presentation on customer service. She thinks it will be easier to understand her presentation if she has the customer dialogue in one font and the salesperson response in a different font. In order to achieve this, she should look for a theme ________.
- that comes with two different fonts embedded in it
- that she likes; she can't change the font style, but she can achieve the same effect by changing the font color
- that she likes; she can change the fonts within the theme to whatever meets her needs
A: that she likes; she can change the fonts within the theme to whatever meets her needs

Q: Chaz created a presentation about new packaging designs before she got the final art of the packages themselves. She chose a mostly yellow theme for her presentation because it looked fresh and springy. Now that the final art has arrived, it looks really flat and faded against the yellow background. Chaz is in a bit of a panic. How would you advise her to proceed?
- find a more complimentary theme for the packaging and start cutting and pasting your content ASAP
- ask someone who knows Photoshop to adjust your presentation color values on a CMYK scale
- don't panic! Your theme probably comes in a few other colors, and one of them is bound to look good with the packaging. If not, you can just delete the theme and have a plain presentation that highlights the packaging
A: don't panic! Your theme probably comes in a few other colors, and one of them is bound to look good with the packaging. If not, you can just delete the theme and have a plain presentation that highlights the packaging

Q: You are applying for a design position within your company, and part of the application process is to give a presentation about yourself and your experience. The only software you have available is PowerPoint. Which of these is the best option for you to make a good impression?
- use choose a theme from the Design menu and change the fonts
- choose a different theme from the Design menu for each slide
- use your design skills to create your own theme within PowerPoint that represents the company's aesthetic with color, shapes, and complementary fonts
A: use your design skills to create your own theme within PowerPoint that represents the company's aesthetic with color, shapes, and complementary fonts

Q: Billie has a picture in a folder on her desktop that would be perfect for her presentation. She found another image on Bing that would be great for a later section. Which of the following is true?
- she will need to download the picture from Bing before she can insert it in her presentation
- she will need to upload the photo on her desktop to OneDrive before she can insert it in her presentation
- both pictures are equally easy to add to her presentation
A: both pictures are equally easy to add to her presentation

Q: A manager from another store uploaded to OneDrive a picture of a really cool display for Angela to use in her presentation to her regional manager. What are the steps for Angela to get the photo into her presentation quickly and easily?
- download the photo to a folder on her desktop; click the Insert tab; click on Picture; click on the folder on her desktop; click on the photo; click the Insert button
- open the photo from OneDrive, take a screenshot; edit the screenshot in Photoshop; drag and drop the photo into her presentation
- click on the Insert menu; choose Online Pictures; choose OneDrive from the pulldown menu; click on the folder the photo is in; click on the photo
A: click on the Insert menu; choose Online Pictures; choose OneDrive from the pulldown menu; click on the folder the photo is in; click on the photo

Q: Christopher is creating a training presentation on the history of fashion for new manager candidates. Because his presentation is going to be very public, he must make sure he uses only images that fall within the Creative Commons license restriction. He really wants an elegant line drawing—something that looks like vintage Chanel—for his agenda slide. What should he do?
- type "Chanel line drawing in the search bar and then click on the ones he likes to check the license type.
- go to the Chanel website, and when he finds a picture he likes, do a reverse image search in Google and then check the license
- go to the Bing image search, choose "line drawing" in the Type menu, "Creative Commons" in the License menu, and then type "Chanel" in the search bar.
A: go to the Bing image search, choose "line drawing" in the Type menu, "Creative Commons" in the License menu, and then type "Chanel" in the search bar.

Q: Lorna's boss is a bit of a technophobe, and he's afraid that adding an ad concept video from the company's YouTube channel to his presentation is going to be very technically difficult. Which of these should Lorna say to put his mind at rest?
- "It's easy. Copy the embed link you find on the YouTube file into the text box on the page."
- "It's easy. Ask IT to send you a copy of the video, download it to your desktop, and then upload it to the presentation."
- "It's easy. Just click the Insert menu, click on the Video button, and then choose your video."
A: "It's easy. Just click the Insert menu, click on the Video button, and then choose your video."

Q: After you've chosen a search term to find a YouTube video, and a bunch of options have appeared in a pop-up window, hovering your cursor over one of the video thumbnails will tell you what?
- the video file size
- the name of the video creator
- the name of the video
A: the name of the video

Q: Kate has a video stored on her desktop that's also on the company's YouTube channel. Which version is easier to add to her presentation?
- the one on her desktop because it's digitally "closer"
- the one on YouTube because it's already packaged for use in a presentation
- they're about equally easy
A: they're about equally easy

Q: You are creating a presentation to celebrate the high performers on your team. You think it would be a really nifty idea to have your store mascot, Wallace the Walrus, giving his signature thumbs-up next to photos of each of the people being honored. The problem is that you want Wallace to face right, and the image you have of him is facing left. What's your best option?
- print out and then scan the picture of Wallace. This will flip the image, and then he will face the right direction
- grab the corner of the Wallace image and rotate it until he faces the right way
- insert the picture you have and use the Flip Horizontally command to make Wallace face the right way
A: insert the picture you have and use the Flip Horizontally command to make Wallace face the right way

Q: Which of these can you do in the Arrange menu in PowerPoint?
- change the color of an object to match whatever is within 100 pixels of it
- rearrange your slide order
- flip an object horizontally or vertically
A: flip an object horizontally or vertically

Q: Desmond is creating a funny presentation to surprise his staff with at their post-holiday party. He wants to make a slide of a store receipt with a small picture of himself peeking around the edge of it. He should ________.
- crop the photo of himself so only the parts he wants to show are left and then align it with the edge of the receipt
- create a mock receipt in PowerPoint so he has only one imported image to worry about
- insert both images on a slide and then use the Send Backward function to arrange the picture of himself behind the receipt
A: insert both images on a slide and then use the Send Backward function to arrange the picture of himself behind the receipt

Q: Meg already has a Gmail account. To log into Google Slides, she also needs ________.
- to set up a Google Slides account
- a two-step verification code from Google Authenticator
- nothing, a Gmail account is all she needs
A: nothing, a Gmail account is all she needs

Q: You've created your first three slides when you accidentally close the tab for Google Slides. How can you get your work back?
- do a Google search on any string of words from the presentation that you can remember
- check your Gmail Sent folder; the program automatically sends you versions whenever the presentation is idle for more than five minutes
- go to your Google Drive and look for a Slides file called Untitled
A: go to your Google Drive and look for a Slides file called Untitled

Q: After a scare when she had to leave her desk suddenly before she could save her presentation, Petra now names and saves her Google Slides files as soon as she gets started. Her steps to doing so are ________.
- she goes to her Google Drive and renames the file there
- she downloads it to her desktop, opens it, and does a Save As
- she clicks on Untitled Presentation in the top left corner and then types in the title she wants
A: she clicks on Untitled Presentation in the top left corner and then types in the title she wants

Q: Which of the following is NOT a way to add a new blank slide?
- Ctrl+M
- right click on the thumbnail sidebar and then select New Slide
- click the File menu and then click New
A: click the File menu and then click New

Q: Which of these is NOT a way to delete a slide in Google Slides?
- go to the Slide menu and click Delete
- right click on the thumbnail sidebar and then select Delete Slide
- click Ctrl+A and then hit the Backspace key
A: click Ctrl+A and then hit the Backspace key

Q: Violet is new to PowerPoint, and she's a little afraid of the symbols in the second-row menu, so she prefers to use dropdown menus that have verbal descriptions of the commands. To insert a text box in a way that's comfortable for her, she should ________.
- choose Borders from the Format dropdown menu
- choose Edit Master from the Slide dropdown menu
- choose Text Box from the Insert dropdown menu
A: choose Text Box from the Insert dropdown menu

Q: Maddie and Mary have been working on their presentation for a while when they decide to change slide themes. They will need to resize a few text boxes to accommodate the theme graphics. How should they do that?
- nothing; choosing a new theme automatically rearranges the slides to accommodate the theme graphics
- double click on the text box and then choose Edit Formatting from the dropdown menu
- click within the text boxes and then drag the anchor squares until they have the size and shape they want
A: click within the text boxes and then drag the anchor squares until they have the size and shape they want

Q: Enzo is just starting a presentation in Google Slides. He wants to choose a theme that will really get his team excited. Finding a theme will be ________.
- easy because there aren't that many, and they're not all that different from one another
- challenging; choosing slide themes is a next-level skill in Google Slides
- easy; there are lots of themes to choose from, and it's easy to "test-drive" themes to see which one he'll like best
A: easy; there are lots of themes to choose from, and it's easy to "test-drive" themes to see which one he'll like best

Q: To see the themes available in Google Slides, you need to ________.
- click on the Format dropdown menu and then choose Theme
- double click on the slide frame and choose View Themes from the popup menu
- click on the Slide dropdown menu and then choose Change Theme
A: click on the Slide dropdown menu and then choose Change Theme

Q: Saji was exploring the Themes menu for a presentation she just started working on. She found one she really liked, but wanted to look at the next one just to check it out. Nope, she still likes the previous one better. What's the quickest way to get it back?
- scroll up to the beginning of the Themes menu and click through until she finds it again
- click Ctrl+F and type in the name of the theme
- click Ctrl+Z and the cool theme will be restored
A: click Ctrl+Z and the cool theme will be restored

Q: Amy is creating a sales presentation about holiday furniture sales in Google Slides. Since she'll be delivering the presentation in May, she wants to make a little visual joke about the fact that it's barely even warm outside and she's talking about chestnuts roasting on an open fire. What's the MOST efficient series of steps for her to follow?
- open a new Google tab, choose Image search, type "Christmas in summer" in the search bar, right-click on the image, choose "Copy image address" and then paste the address into her slide
- open a new tab and navigate to Bing, type "Christmas in summer" in the search bar, and click and drag the image she wants into her slide
- click on the Image button in the toolbar, choose "search the web," type "Christmas in summer" in the search bar, choose an image, click Insert
A: click on the Image button in the toolbar, choose "search the web," type "Christmas in summer" in the search bar, choose an image, click Insert

Q: An alternate way to add a picture WITHOUT using the Image button on the toolbar is which of these?
- right-click on the slide and choose the Search Photo Gallery option
- click on the image and then click on the Format dropdown menu and choose Paste Without Formatting
- click on the Insert dropdown menu and choose Image
A: click on the Insert dropdown menu and choose Image

Q: Ginny needs to find a really high-quality picture of a Mike's Merch store in her area, Clover, Indiana. A Google image search on the store location yields a lot of amateur cell-phone photos. Rather than scrolling through endless bad pictures, what should she do?
- do a Google Street view search and take a screen shot of whatever she finds
- search on "mike's merch clover indiana 480x600px" and scroll through
- search on "mike's merch clover indiana stock photo" and scroll through the high quality photos
A: search on "mike's merch clover indiana stock photo" and scroll through the high quality photos

Q: Katherine wants to include in her presentation a short video of kids jumping rope to motivate her team to have fun with their new pop-up store concept. What's her most efficient plan of action?
- open a new browser tab, navigate to YouTube, and search for "kids jumping rope." Copy the URL into the Video Insert bar on the Add-Ons menu
- click Ctrl+V and follow the prompts to install a video into the presentation architecture
- click on the Insert dropdown menu, choose Video, and then type "kids jumping rope" into the search bar. She can then click on the video she wants and hit the Select button. The video is now in her presentation
A: click on the Insert dropdown menu, choose Video, and then type "kids jumping rope" into the search bar. She can then click on the video she wants and hit the Select button. The video is now in her presentation

Q: Which is true of adding a video to a Google Slides presentation?
- you need to have a YouTube Red subscription to use videos in Google Slides
- you need to have the URL in order to add a video directly, otherwise, you have to download it to your computer first
- you can either find the video using search terms OR paste in the URL if you have it
A: you can either find the video using search terms OR paste in the URL if you have it

Q: Cleo has found a short video on YouTube that really captures the mood and energy she wants her staff to strive for during the upcoming back-to-school rush. She should ________.
- not include the video because it's better for her to just talk through what she wants
- not include the video because adding it to the presentation is too hard
- include the video because it's relevant and will add interest and engage her staff
A: include the video because it's relevant and will add interest and engage her staff

Q: Zoe wants to be sure her company's logo is in the center of her title slide. What should she do?
- click on the object, click on the Tools pulldown menu, and click Center
- resize the logo using the Format pulldown menu
- click on the logo image, click on the Arrange pulldown menu, and click Center
A: click on the logo image, click on the Arrange pulldown menu, and click Center

Q: Tom's toy company is introducing five new dolls in their SuperTeens line. He wants to present them all on one slide before he goes into detail about each one. In order to space them evenly on the slide, he should ________.
- line up all five photos in a blank document and then take a screenshot to insert into his presentation
- insert the five photos on the slide, select all five, then choose the Edit pulldown menu and select Distribute
- insert the five photos on the slide, select all five, then choose the Arrange pulldown menu and select Distribute
A: insert the five photos on the slide, select all five, then choose the Arrange pulldown menu and select Distribute

Q: Kasey and Samuel are working together on a project. Kasey created a cool collage by arranging several staff photos and turning them into a single image by using the Group command. Samuel wants to use just one of those photos for a slide he's working on. What should he do?
- take a screenshot of the part he wants and enlarge and edit it
- click on the grouped image, click on the Slide pulldown menu, click Apply Layout, and click Separate Object Elements
- click on the grouped image, click the Arrange pulldown menu, and click Ungroup. If he's being thoughtful, he should remember to regroup the image as it was once he has the photo he needs
A: click on the grouped image, click the Arrange pulldown menu, and click Ungroup. If he's being thoughtful, he should remember to regroup the image as it was once he has the photo he needs

Q: In his marketing job, Jonas creates and delivers a lot of presentations. He has a post-it above his desk with the three important things he wants to remember about every presentation he does. What does the post-it say?
- Eye Contact! Bullet Points! Confidence!
- Flow! Momentum! Appearance!
- Content! Organization! Delivery!
A: Content! Organization! Delivery!

Q: Amelia is working on her first presentation in her new job as sales analyst. She wants to show that she knows her stuff, but she also wants to make her mark and stand out from the crowd. What should she do?
- stick with the information, making sure it's absolutely correct; the slide design is the icing, not the cake, so if she doesn't get to it, that's okay
- since she's confident in her data, she should go all out on slide design, making sure that each slide is a new feast for the eyes
- make sure her information is presented in a way that's useful to her audience; this includes slide design that helps with the flow but isn't distracting from her main purpose
A: make sure her information is presented in a way that's useful to her audience; this includes slide design that helps with the flow but isn't distracting from her main purpose

Q: When delivering a presentation, your gestures should ________.
- be planned in advance so you are aware of what you look like to your audience at all times
- be as minimal as possible to help your audience focus on your slides and not on you
- be natural and help to emphasize the points you're making, when appropriate
A: be natural and help to emphasize the points you're making, when appropriate

Q: Identifying the purpose of a presentation is important for which of these reasons?
- it helps you explain to your manager how you are spending your time
- it becomes the content of your first slide
- it determines your content and approach in both creating and delivery of the presentation
A: it determines your content and approach in both creating and delivery of the presentation

Q: WIIFM, or "what's in it for me?" may seem like a selfish question, but when you ask it from your audience's point of view, you gain which of these advantages?
- you know what they will find most entertaining, and you can play to that
- you will understand the demographics of your audience better
- you deliver the kind and amount of information they need in a way that's most likely to be appealing and effective
A: you deliver the kind and amount of information they need in a way that's most likely to be appealing and effective

Q: The benefit of a strong, unified message is which of these?
- your audience will get your message even if they stop paying attention because it is simple and doesn't have a lot of detail
- it's easier to write recommendations for future actions
- your audience will feel that you know what you're talking about and you understand them; if you're really good, you succeed at building your idea inside their minds
A: your audience will feel that you know what you're talking about and you understand them; if you're really good, you succeed at building your idea inside their minds

Q: Alice has been assigned her first-ever presentation since being promoted to the corporate office. She's really nervous about it, especially since her boss keeps tossing around the phrase "death by PowerPoint." Once Alice figures out what this means, she should be able to avoid it by focusing on which of these things?
- making sure her slides are colorful and use a lot of animation
- getting her slides done quickly and spending most of her time rehearsing her delivery
- keeping her slides, clean, easily deliverable, and audience-focused
A: keeping her slides, clean, easily deliverable, and audience-focused

Q: Hassan and Marla are working on a presentation together about the relationship between merchandising displays in their bookstore chain and sales. Hassan is a sales-data cruncher who needs their audience to understand the correlation between merchandising work-hours spent and sales. Marla is a merchandising specialist who's all about design and appearance. In constructing their presentation, what's the best way for them to collaborate`?
- use a plain template with bullets for Hassan's data slides and go all-out on design for the merch slides so that each person feels their slides really represent them
- since it's hard to keep people awake during the delivery of data, Hassan should let Marla add to his slides all the bells and whistles PowerPoint has to offer in order to make sure his part of the presentation gets attention
- have Marla add some design to the data slides to make them easier to follow while both Hassan and Marla check the slides about merchandising to make sure they align with the data factually and thematically
A: have Marla add some design to the data slides to make them easier to follow while both Hassan and Marla check the slides about merchandising to make sure they align with the data factually and thematically

Q: The purpose of the 10/20/30 rule is to do which of these?
- keep the presentation organized in 20 minute chunks, even if it lasts longer than that; 20 minutes is the length of the average adult human attention span
- get buy-in from 30 people using 10 slides in 20 minutes
- keep slides cleanly designed and easy to follow for both the presenter and the audience
A: keep slides cleanly designed and easy to follow for both the presenter and the audience

Q: Naomi is about to give a presentation about mandatory layoffs for store staff. Which of these should be her opening sentence?
- "Here's how to start laying off 20% of your sales staff. Start with employees who've worked for you less than six months and employees working less than 20 hours per week."
- "I'm really sad about this presentation. Raise your hands if you're really sad about this presentation. Okay, let's talk about how to do layoffs."
- "As you know, our current state is that sales are down because of competition from big-box retailers and online sellers. This means that we're about to have a conversation that’s going to be hard for all of us, but we'll get through it together if we follow the steps I'm about to lay out."
A: "As you know, our current state is that sales are down because of competition from big-box retailers and online sellers. This means that we're about to have a conversation that’s going to be hard for all of us, but we'll get through it together if we follow the steps I'm about to lay out."

Q: Which of these is an example of the What-Is/What-Could-Be model?
- "We should let sales staff pitch merchandising ideas! It would be really good for morale."
- "In the future, we need to have better merchandising. Right now, it's kind of a boring mess, and we need to find solutions."
- "We currently only allow the Merchandising and Display Supervisor to develop store displays, so if that person is feeling uninspired or bored, we end up with the same ideas over and over again. If we allow sales staff to pitch display ideas at a monthly meeting, the Merch Supervisor will be able to cultivate and polish those ideas. We will end up with fresher displays, we will recognize undiscovered talent among our employees, and our Merch Supervisors will still be in charge of final outcomes, but with more inspiration and a wider pool of ideas.
A: "We currently only allow the Merchandising and Display Supervisor to develop store displays, so if that person is feeling uninspired or bored, we end up with the same ideas over and over again. If we allow sales staff to pitch display ideas at a monthly meeting, the Merch Supervisor will be able to cultivate and polish those ideas. We will end up with fresher displays, we will recognize undiscovered talent among our employees, and our Merch Supervisors will still be in charge of final outcomes, but with more inspiration and a wider pool of ideas.

Q: Pecia is a regional manager, and she's finishing a presentation in which she describes the benefits of in-store product demonstrations. Which of these would be a strong Call to Action to conclude her talk?
- "You need to start staging in-store demos by June 1 to get sales up. I will send you a step-by-step document on how to do it."
- "As you can see, in-store demos are fun, increase sales of demonstrated items by 22%, and help employees understand the products better. As I mentioned at the beginning, the Rockford store has been doing weekly demos since December, and their staff is amazingly good at it, like with the Bake-O-Matic example from last February. I really appreciate your time today, and I hope you'll reach out to me with any questions."
- "As you can see from the data I presented and the examples I gave, in-store demos help people feel informed about products and therefore motivated to buy, which will really help your store's numbers. Please think about which employees you want to train on staging demos and when and where in your store to stage them. Reach out to me with any questions or suggestions, and remember to use the online demo discussion I've set up. This is going to be really fun and profitable for all of us."
A: "As you can see from the data I presented and the examples I gave, in-store demos help people feel informed about products and therefore motivated to buy, which will really help your store's numbers. Please think about which employees you want to train on staging demos and when and where in your store to stage them. Reach out to me with any questions or suggestions, and remember to use the online demo discussion I've set up. This is going to be really fun and profitable for all of us."