Title: Internet Research
Course: Question Banks

Q: Karen wishes to access the internet from her desktop. She wants to open the Chrome browser to begin. Which icon identifies the Chrome browser?
- A is the Chrome browser icon.
- C is the Chrome browser icon.
- B is the Chrome browser icon.
A: B is the Chrome browser icon.

Q: From where can you open Explorer, Chrome, or Firefox?
- Internet folder
- Right-click on the desktop
- Start menu
A: Start menu

Q: When a browser is open on your computer, what browser tool is used to move the webpage to the previously viewed page on the browser?
- Menu Button
- Refresh Button
- Back Arrow Button
A: Back Arrow Button

Q: What is this browser tool called and what does it do?
- Refresh button—refreshes a webpage to update information.
- Maximize button—enlarges window to fill computer screen.
- Minimize button—minimizes the window to the taskbar.
A: Minimize button—minimizes the window to the taskbar.

Q: Sasha needs to find a good template to use as a timesheet for her new part time job. Her friend Kevin told her to search the internet for one. Sasha knows there are a few different search engine choices, but she wishes to use the most popular search engine. Which search engine should Sasha use?
- Bing search engine.
- Yahoo! Search engine.
- Google search engine.
A: Google search engine.

Q: Bart is just learning to conduct searches on his work computer. He now knows what a web browser is and even a few of the different search engines. His boss in the retail company’s men's department, asked him to search for information about the latest winter boot trends this year? What should Bart type into the Google search engine to get the best search result that fit his boss's request?
- best mens casual boots
- hottest mens winter boots 2010
- mens winter boots trends 2017
A: mens winter boots trends 2017

Q: Tina is the manager of the automotive department at Rowan Retail. She has received several customer requests for a product called Seafoam SF-16 Motor Tune-Up which removes moisture and cleans valves and fuel systems in cars. She has not heard of this product and wants to find out more about it. On her work computer she opens the Microsoft Edge browser and finds the Bing search bar. What should be Tina’s next step?
- Type in a general search into Bing about car fuel cleaning systems.
- Type in a specific search into Bing about Seafoam SF-16 product competitors.
- Type in a specific search into Bing about Seafoam SF-16 product.
A: Type in a specific search into Bing about Seafoam SF-16 product.

Q: Kardston has just conducted a search for work to find an effective memo to use for his department when a message needs to be printed out. He searched in Google for templates for Memo templates in Microsoft Word. How many search results did he receive back from Google?
- 0.49 million results
- 451 million results
- 451 thousand results
A: 451 thousand results

Q: Rowan Retail needs to know who their target audience is for marketing speciality hair coloring products. Kevin is put in charge of finding this out and starts with a general search in Google. How does he know how many search results were returned from his query?
- Kevin can find the results number by clicking on the More button under the search box.
- Kevin can find out the number by hovering over the Google icon.
- Kevin can look at the line under the search box that says “About xxx,xxx results.”
A: Kevin can look at the line under the search box that says “About xxx,xxx results.”

Q: If Ike wanted to open the first result for a search in the category made for news, which of the following steps should he follow?
- Open Search Engine > Type search terms > Press Enter > Select ALL > Click on first result hyperlink
- Open Search Engine > Type search terms > Press Enter > Select More > Click on first result hyperlink
- Open Search Engine > Type search terms > Press Enter > Select News > Click on first result hyperlink
A: Open Search Engine > Type search terms > Press Enter > Select News > Click on first result hyperlink

Q: Tammy is conducting a Google search to find information for her work report on the top three competitors of her store. She searches the terms Rowan Retail competitors and looks at the results. If she wants to see the results focused in a narrower way, what can she do?
- Select the refresh button to see the most up to date information.
- Scroll to the bottom of the results screen and click on the Google next button.
- Select one of the category menu links and see the associated focused search results.
A: Select one of the category menu links and see the associated focused search results.

Q: If Gary wants to create a search for retail store supplies but already has plenty of shelves for his store. How would Gary eliminate shelves from his web search?
- In the search bar Gary would type retail store supplies OR shelves.
- In the search bar Gary would type retail store supplies AND shelves.
- In the search bar Gary would type retail store supplies NOT shelves.
A: In the search bar Gary would type retail store supplies NOT shelves.

Q: Angenette is conducting a web search to see about her company’s tagline and what also may be associated with the same phrase. How would Angenette search the exact phrase to see what other search results are associated with her company’s tagline?
- Angenette should put the company tagline between parenthesis (tagline).
- Angenette should put the company tagline with a minus sign -tagline.
- Angenette should put the company tagline between quotation marks “tagline”.
A: Angenette should put the company tagline between quotation marks “tagline”.

Q: If Ben ran a search using the terms bare essentials and then ran a new search using the search “bare essentials”, what would happen to the results of the second search compared with the first search?
- Ben would see a large set of search results in the first search and a significant increase in the number of search results in the second search.
- Ben would see a large set of search results in the first search and the same number of search results in the second search.
- Ben would see a large set of search results in the first search and a significant decrease in the number of search results in the second search.
A: Ben would see a large set of search results in the first search and a significant decrease in the number of search results in the second search.

Q: Holly ran a search while putting together her quarterly reports to find the most common mistakes made in producing financial reports and make sure she didn’t make them. After looking at the search results, she needed to eliminate a few of them to see what else she needed to look out for. How could Holly change her search results so she did not see anything about taxes or payroll mistakes?
- If Holly typed in her search and used the (payroll, taxes) she would eliminate those results in her search.
- If Holly typed in her search and used the OR (payroll, taxes) she would eliminate those results in her search.
- If Holly typed in her search and used the -payroll -taxes she would eliminate those results in her search.
A: If Holly typed in her search and used the -payroll -taxes she would eliminate those results in her search.

Q: Mary is in charge of putting together a presentation for her team’s new hire training session. She is updating the presentation from last year and wants to use more images to make the presentation interesting. Mary ran a Google search by typing in the terms customer service training and now wishes to see just the images for her search. What steps are the most direct way for her to see images she can use in her presentation?
- Search Results > All Category > More Category > Personal > Images
- Search Results > Video > Tools > High Quality > Images
- Search Results > Images Category > Select Further Image Focus Buttons
A: Search Results > Images Category > Select Further Image Focus Buttons

Q: Robert has an image on his work computer of a chart for how a work project is to be divided amongst the team. He is wondering if there is a nicer way to present this chart and wishes to conduct a search on Google for other examples similar to his chart. What is the most efficient way for Robert to find images similar to his chart?
- Type into Google chart images and sort through the chart images results.
- Open his chart image on his computer and a new browser window. Search for chart images in Google and compare his chart with the search results.
- Upload his chart image directly to Google and it will search for similar images quickly.
A: Upload his chart image directly to Google and it will search for similar images quickly.