Title: Leadership
Course: Question Banks

Q: Leadership is about establishing a direction and influencing others to follow. Management is about
- pursuing goals and challenging the status quo.
- assigned titles and positions of authority in the established hierarchy.
- successfully administering the details involved in a business’s operations.
A: successfully administering the details involved in a business’s operations.

Q: Managers seeks to control and provide stability within the existing circumstances. Leaders
- implement the many rules and procedures involved in business operations.
- budget resources and control outcomes.
- pursue change and challenge the status quo.
A: pursue change and challenge the status quo.

Q: What traits have strong correlation with leadership?
- drive, desire to lead, empathy, intelligence, and extraversion
- drive, desire to lead, open-mindedness, intelligence, and personality
- drive, desire to lead, open-mindedness, intelligence, and extraversion
A: drive, desire to lead, open-mindedness, intelligence, and extraversion

Q: What are the limitations of the leadership trait approach?
- The leadership trait studies were only conducted on men.
- It doesn’t consider the qualities of the leadership stages by age.
- It neglects to consider the environment under which the leadership worked.
A: It neglects to consider the environment under which the leadership worked.

Q: If companies hired and fired based on trait analysis, then
- Warren Buffet would not lead Berkshire Hathaway. He lacks integrity.
- Richard Branson would not lead Virgin Group. He lacks confidence.
- Bill Gates would not have led Microsoft. He is an introvert.
A: Bill Gates would not have led Microsoft. He is an introvert.

Q: In ________ leadership, the focus is on the objective analysis of what needs to be done and the specific course of actions that should be taken to meet those needs.
- people-oriented
- goal-oriented
- task-oriented
A: task-oriented

Q: ________ leadership means treating employees with respect, showing consideration for employee feelings, and building relationships with employees.
- Financially-centered
- Task-centered
- People-centered
A: People-centered

Q: A democratic approach to leading means
- allowing employees to make decisions on their own.
- working from an authoritarian perspective.
- involving the employee team in the decision-making process.
A: involving the employee team in the decision-making process.

Q: Guillaume has persuaded Valve to support development of a new game. He has a vision of a tile-based game. His six employees are technical experts in game design and will follow his vision. He needs their expertise and creativity in working out the interactions and details. Guillaume should take a ________ style of leadership.
- autocratic
- task-oriented
- democratic
A: democratic

Q: Martin Winterkorn, ex-CEO of Volkswagen, was known for his exacting standards and perfectionism. He set VW on a path to become the world’s largest automobile manufacturer. In the culture he shaped, failure simply was not an option,
- even if it meant competing with colleagues.
- even if it meant neglecting training and employee development.
- even if it meant taking illegal steps.
A: even if it meant taking illegal steps.

Q: Wells Fargo, a bank, followed a common management technique, goal-setting theory: set a goal and step back and let employees figure out the best way to get there. At Wells Fargo, the goal was to increase sales by cross-selling accounts to existing customers. Some employees figured out a shortcut that involved
- convincing family and friends to open accounts that they would not use.
- paying strangers to open accounts that they would not use.
- illegally creating new accounts without customers’ knowledge.
A: illegally creating new accounts without customers’ knowledge.

Q: Hersey and Blanchard’s Situational Leadership Theory categorizes leadership behavior into four categories. These are
- telling, counselling, participating, and delegating.
- compelling, selling, participating, and delegating.
- telling, selling, participating, and delegating.
A: telling, selling, participating, and delegating.

Q: One guide to choosing a leadership approach uses a series of questions. For example, “Is decision quality highly important?” or “Is the problem structured and easily analyzed?”. With the answers, the leader can choose how authoritarian or how democratic to be. This guide is
- Fiedler’s contingency theory.
- situational leadership theory.
- Vroom and Yetton’s normative decision model.
A: Vroom and Yetton’s normative decision model.

Q: ________ is committed to persuading followers to share a leader’s vision and desired goals.
- Transactional
- Contingency
- Transformational
A: Transformational

Q: A transformational leader uses four types of tools to inspire followers. These include
- personal influence, inspirational motivation, and stimulation.
- personal influence, inspiration, and intellectual stimulation.
- idealized influence, inspirational motivation, and intellectual stimulation.
A: idealized influence, inspirational motivation, and intellectual stimulation.

Q: Transactional leadership is ________ transformational leadership.
- less common and familiar than
- about equally as common as
- more common and familiar than
A: more common and familiar than

Q: ReMax, a real estate broker, wants employees to close sales. Without sales, there is no business. Agents are paid a commission, usually 1.5-3% of the sales total, to pull the parties together and smooth out any issues. In this way, both ReMax and the agents gain. This is an example of
- transformational leadership.
- monetary leadership.
- transactional leadership.
A: transactional leadership.